We face a cooling economy, but the opportunities to deliver a positive customer experience that sets your manufacturing company above the competition are hot. However, if your system innovation is focused on product-driven customer service, your investment may fall...
Articles & Insights
Manufacturing
Manufacturing Cloud offers key reasons to re-think your CRM and ERP integration
Manufacturing Cloud gives manufacturers new tools to manage customer price and volume changes over time, consolidate CRM forecasting data and link customer committed volume with customer ordered volume. All of this can make the day-to-day job of your sales professionals easier and increase visibility and transparency across the organization.
Is direct-to-consumer right for your manufacturing business?
We’ve got four key steps for manufacturers to pause and consider before moving forward with direct-to-consumer.
How to use Manufacturing Cloud to raise sales forecast accuracy
Take your Manufacturing Cloud to the next level with Salesforce CPQ to enable more standardization in price quotes and contracts and more.
3 ways to address a talent shortages in manufacturing
Simplus specializes in helping manufacturing companies digitally transform their workplaces to attract and retain talent. Here’s how.
VIDEO: Komatsu shares its experience with Simplus
With their CPQ guide, Simplus was able to leverage what best practices look like in the manufacturing industry. Here’s how:
4 must-know trends every manufacturing company should be watching in 2023
For most manufacturing companies, the global pandemic has served as a sobering wake-up call: Manufacturers need to be as prepared as possible for whatever global economic forces throw their way. After a brutal two years, the worst of the supply chain disruptions and...
Sustainability is part of manufacturing customer service. Here’s how to get there
If your manufacturing organization is eager to initiate sustainability efforts but unsure how to get real results, try putting a cloud solution like Salesforce behind it.
Grace Case Study: Standardizing CPQ processes with ease
Grace recently worked with Simplus to transition its processes to CPQ and ensure expert-guided adoption of the new platform for its team.