by Simplus team | Dec 2, 2022 | Admin, Health and Life Sciences, Implementation Services, Latest News, Sales Cloud
TriMed, a leading provider of medical equipment for orthopedics, was previously struggling with too many paper records, manual and redundant data entry, and delays in its sales cycle. Like many in the healthcare space, it knew it was time to transform to something...
by Simplus team | Nov 30, 2022 | Admin, High-Tech, Implementation Services, Latest News, Salesforce CPQ
kCura, now known as Relativity for its trademark eDiscovery software of the same name, was facing several challenges related to its complex sales processes and reporting. The company reached out to Simplus for help identifying its pain points, goals, and a path...
by Zach Hudson and Matt Ritskes | Nov 17, 2022 | Sales Cloud, Salesforce Billing, Salesforce Managed Services, Service Cloud, Uncategorized
Every communications and media company that invests in Salesforce should set lofty sales and customer satisfaction goals for itself—for the simple reason that these goals are entirely within reach. Dutch telecom KPN, for example, increased customer satisfaction by 66...